Ok it’s been almost two weeks and I must say, this is a solid unit. I only had one issue and T-Mobile exchanged the phone with no hassle. The mini USB connection on the phone was loosed and would not take a charge anymore. As for the functionality of the phone it is simply wonderful! I really like that you can check/respond and post right from the phone in real-time. It works great with my Microsoft Exchange email account. Over all I give this phone 4 1/2 stars out of 5 Way to go T-Mobile and Motorola